Considering the unstable nature of the online world, we have been quite careful while creating a safe and secure online space for our customers. To ensure the safest virtual environment, we have safeguarded our website SSL security software that ensures no third-party interference. All your data including personal and banking details are stored within the software with access granted to people at authority.
We collect data including email addresses to communicate with you easily. We send confirmation mail consisting of product details and order tracking codes. We also use the email addresses to send you emails regards to new product launches, promotions and notify you regarding current discount offers.
We are committed to deliver products within the promised timeframe. Our shipment methods allow us to fulfill our commitment towards our customers. We offer regular and express shipping options. The regular shipment method takes about 10 to 15 business days while express shipment delivers the parcels in 5 to 7 working days. However, the shipping may get delayed due to unforeseen issues such as natural disasters.
We offer lucrative discount offers on shipping. You can visit our website or speak with our customer care team to know more about the discount offers and schemes. We offer free shipment on orders above $100.
Our refund policy is designed in a way to offer our customers a convenient refund initiation process. We request our customers to read the refund policy or connect with our customer care team to know about it before they make ay purchase from our website.
Our customer can ask for a refund if they receive wrong or damaged product. It can also be requested in case of receiving medicines which have passed their expiry dates. A refund request can be initiated if the shipping gets delayed due to errors from our end.
In some cases, we are unable to process a refund request. If you submit a wrong shipping address and we ship the product to the submitted address; we will not refund or -re-ship the product. You need to place a new order with correct shipping address.